The agency provides information about the airport and area attractions and services in the main office, and through volunteers who staff the Visitor Information Center (VIC) and Travelers Aid information booths located in baggage claim areas in all four terminals. Volunteers are available at the booths during daytime hours Monday - Friday. Maps, brochures, and other area and airport materials are available.
The information booths are located in the following baggage claim areas:
Terminal A - baggage claim A-29
Terminal B - baggage claim B-21
Terminal C - baggage claim C-4 (Visitor Information Center)
Terminal E - baggage claim E-14
Volunteer Opportunities:
For more information about how to become a TRAVELERS AID Dallas/Fort Worth information volunteer, contact Tammy Hingtgen, Director of Volunteers at 972/574-3694. Please see the "Get Involved" section of this website for more information about how to become a Travelers Aid volunteer.
Visitor Information Center
The Visitor Information Program is a program of the TRAVELERS AID Dallas/Fort Worth Volunteer Program. Subscribers pay a modest fee to have their brochures displayed and distributed at the Travelers Aid Visitor Information Center (VIC) and three information booths. In addition, the material is available in the main Travelers Aid office located near the B-30 baggage claim area of Terminal B, and in the satellite office located in the D-15 baggage claim area of Terminal D. With the current security provisions in effect, airport patrons waiting on passengers must stay in the non-secure areas of the terminals. Travelers Aid information booths and the Visitor Information Center are located in those non-secure areas creating an excellent opportunity for companies wanting to reach a willing audience.
For more information about displaying your materials at Travelers Aid booths as a VIC sponsor, please contact Bruce Freeman at 972-574-4420.